FAQ

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You can be completely assured that your transaction with us will be done through a highly secured encrypted system. Your personal information is safe with us as well bound by our Privacy Policy below.


We offer FREE Shipping & Handling as part of ongoing promotion for selected products meeting certain criteria. Generally, for Standard S&H, there is a flat fee of $2.95-$4.95 depending on delivery countries/regions . For Express S&H, it will be $14.95 unless otherwise specified. You will be able to see the shipping cost once you reach the checkout page.


Usually, once our team processes your order within 1-2 business days, expect to get it within 7-15 business days after purchase, depending time on customs clearance. USA deliveries may be a bit quicker than the UK, Australia, and New Zealand. Almost all European and Asian countries will experience longer delivery times. Please note: due to current Pandemic situation, delivery time might take longer than usual. Sometimes, it could take up to 4-6 weeks. But rest assured, your order, once confirmed by us, will be fulfilled and delivered.  

If you aren't satisfied with your product within 30 days of your reception of the product, please reach out to our customer service department for a return and refund processing. Your total satisfaction is our No. 1 priority! We will make it as easy as possible for you.


Yes! Once your purchase is complete you'll be given a tracking number.

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